Hands & Feet Support

🧍‍♂️ Hands & Feet IT Support: Your On-Site Presence, Anywhere You Need It

Hands & Feet support provides on-site technical assistance when your remote IT team needs a physical presence at a location. Acting as your local eyes and hands, our technicians follow your instructions to perform tasks such as:

  • Power cycling servers and network equipment
  • Replacing or installing hardware (e.g., drives, memory, cables)
  • Checking indicator lights, cable status, and physical connections
  • Escorting third-party engineers into secure environments
  • Connecting devices to console ports for remote diagnostics

This service is ideal for businesses with centralized IT teams managing distributed sites, data centers, or branch offices. With Hands & Feet support, you get reliable, on-demand field service without the overhead of full-time local staff.

Stay remote. We’ll be on-site.

Kaioen Co., Ltd., a Managed IT Services Provider based in Vietnam.
We specialize in delivering comprehensive IT solutions tailored to the evolving needs of global businesses.